Return Policy

Changing or returning products (Only in case of incorrectly received items or problems)

 

     Since it is a food, freshfood , customers should check the product as soon as received.

If the received product does not meet the order or there is any problem,

customers can report back to the company at 02-059-2616

📌 Fresh Food > If there is a problem with the ordered product, customers can inform the company for exchanging or returning the product within 24 hours since received the product.

📌 Dried food > If there is a problem with the ordered product, customers can inform the company for customers can inform the company for exchanging or returning the product within3 days since received the product.

Requires receipt or proof of purchase and product photos.

❗ If the number of days is exceeded,

The store cannot be responsible for any exchange or return. ❗

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